Hi, I'm Charlie

Oxford CS Graduate. Lead Technologist. Business Owner.

I founded Harper Automation to help brick & mortar service businesses build the AI infrastructure that brings every corner of their operations into the 21st century. Without getting burned on expensive tech that doesn't deliver.

Our job is to design digital transformation that pays for itself. We start with the projects that generate immediate ROI, then use that revenue to fund the infrastructure that transforms lead gen, nurturing, closing, onboarding, fulfilment, marketing, and internal ops.

Oxford University

Computer Science

Lead Technologist

Business Founder

Why We Started Harper

Harper was founded by Charlie, an Oxford Computer Science graduate who spent years working at the intersection of technology and business - from leading technical strategy for a US-based SaaS startup, to co-founding and running her own company where she experienced firsthand the challenges of growing a business with limited time and resources.

That combination - deep technical expertise plus real operational experience - revealed something most "AI consultants" miss: technology only matters if it generates a measurable return.

"Well-designed digital transformation always pays for itself. Our job is to not just design it well, but to build the roadmap that helps you scale without shelling out money you don't have yet on expensive tech you don't need yet."

We started Harper Automation because we saw too many service businesses get burned by tech projects that never delivered. Flashy demos, expensive consultants, systems abandoned within months.

Harper exists to do it differently. We help brick & mortar service businesses build AI infrastructure systematically, starting with ROI-focused projects that generate revenue, then using that revenue to fund the transformation of every corner of your operation.

How We Work

A practical, evidence-based approach to AI implementation.

Diagnose First

We don't assume we know what you need. We analyse your operations, talk to your team, and identify where technology can genuinely create value - not just where it sounds impressive.

Test Before Building

Before committing to a full implementation, we run small-scale tests with your real data. You see actual results and ROI projections before investing in a larger system.

Build to Last

When we build, we build properly. Clean architecture, proper documentation, and systems designed so your team can actually use them - not just admire them.

Background

The experience that informs how we work.

Technical Foundation

Computer Science degree from the University of Oxford, with research experience in machine learning (neural networks for sentiment analysis).

Backend systems and API architecture
AI/ML integration and automation pipelines
Data analysis and workflow optimisation
Infrastructure design and scalability

Business Experience

Beyond building technology, our founder has co-founded and operated her own business - so we understand the reality of running a company with limited resources.

Lead technologist for US SaaS startup
Co-founder with 2+ years operations experience
5+ years in web marketing and SEO
Client-facing consulting and delivery