Cut your DNA rate in half, fill cancellations automatically, and get patients rebooking without your reception chasing them.
Book Your Free Discovery CallThe frustrations we hear from practice owners every week.
Patients book a 6-week course then disappear after session 3. Empty slots at £60+ each, nothing you can do about it.
Phone rings constantly. New patient enquiries go to voicemail while staff deal with appointment changes. You're losing bookings.
They feel better after 2 sessions and don't finish the course. Then the problem comes back and they blame you.
Someone cancels at 6pm for a 9am slot. Waitlist patients would take it - but there's no way to tell them in time.
Bupa, AXA, Vitality - each wants different forms. Hours spent on pre-auth and claim documentation.
"Book in 6 weeks" means nothing when they walk out the door. They forget, problem returns, they find someone else.
Practical systems built for private practice realities.
Stop no-shows before they happen. Reminders that actually get read, easy reschedule options, and waitlist auto-fill when someone cancels.
New patients message at 9pm. AI responds instantly, answers questions about your practice, and books them in. No voicemail, no lost leads.
Keep patients on track without nagging. Automated check-ins between sessions, exercise reminders, and rebooking prompts at the right time.
Pre-auth requests, intake forms, and treatment summaries on autopilot. Less time on paperwork, more time treating.
What this looks like in actual practices.
18% DNA rate, £2k/month in lost slots.
Reminders + easy reschedule: DNAs at 6%.
Morning cancellations stay empty.
Waitlist texts: 70% of slots filled.
New patients call after 5pm, get voicemail.
AI books 30% of after-hours enquiries.
40% drop off before finishing course.
Check-in automation: 75% complete treatment.
15 mins per patient on forms at reception.
Digital forms: arrive ready to treat.
Patients forget, problem returns.
Automated reminders: 45% rebook on time.
A straightforward process to get your systems running.
We understand your business, current tools, and biggest pain points.
We identify the highest-ROI opportunities and create a plan.
We run a small test with real data to prove results before full build.
Full implementation with training so your team can use it.
Book a free call and we'll show you exactly how much DNAs and dropoffs are costing you - and how to fix it.
Book Your Free Discovery Call